How Do I Pay My Property Tax (Predial)?
Where to pay, how to find your cadastral number, and how to save money with early-payment discounts.
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Last Verified: October 24, 2026
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Quick Answer
Property owners in Playa del Carmen pay a municipal property tax called predial.
You can pay through the city's official online portal or in person at its Dirección de Ingresos (revenue office) in the Palacio Municipal.
You'll need your property's clave catastral (cadastral number) or a previous Predial receipt.
Just bought your home and don't have an old receipt? Start with your closing documents, or ask your notary for the clave catastral.
Money-saving tip: Playa del Carmen has offered big discounts for paying the whole year early, in January and February. The percentages and dates change each year, so check the city's current announcement before you pay.
Pay or Manage Online
Use the city's official portal instead of a Predial lookup or payment website you found through a search.
What Is Predial?
Predial is Mexico's municipal property tax. In Playa del Carmen it's collected by the city government.
The amount depends on the property's cadastral information and the city's tax rules. It's separate from:
- Your CFE electricity bill.
- Your Aguakan water and sewer bill.
- HOA or condominium fees.
- Your annual fideicomiso (bank trust) fee.
- Taxes paid when you bought the property.
Who pays it?
Homeowners should make sure the property's Predial is paid. If your property is held through a fideicomiso, don't assume the bank's annual trust fee includes Predial. Check your trust documents and the city's records for how the account is set up.
Save Money: Pay Your Predial Early
Playa del Carmen has offered discounts to homeowners who pay the whole year's Predial early. The city approves the discounts for each tax year.
2026 early-payment discounts:
These dates have passed
They're shown as an example, not a current offer. They were for paying the full year in a single payment. They were only for taxpayers registered in the municipality. They couldn't be combined with other discounts.
Will the Discounts Be the Same in 2027?
Not necessarily. The schedule changed between the last two years:
- 2027 discounts: awaiting announcement. The city usually announces them in December or early January.
- To find them, check the Playa del Carmen city website for its Predial announcement for the new year.
Ask Playa Tip
Pay early, save the receipt, and keep your clave catastral handy. Keep your cadastral number and last receipt together so you're ready when next year's discounts are announced.
Option 1: Pay Online
The city's procedure page links to its Trámites y Servicios portal for paying Predial online (the link is in the box above). It starts with registering as a taxpayer. The city doesn't publish the portal's screens, so these are general steps:
- 1. Open the official portal.
- 2. Register or sign in.
- 3. Find the Predial service.
- 4. Enter your clave catastral or the property details it asks for.
- 5. Check that the property and balance are right.
- 6. Pay with one of the payment methods the portal offers.
- 7. Save your confirmation, and get your official receipt.
Before you pay online
The city says an online payment can take 3 to 5 business days to process. Keep your confirmation and check that the payment shows on your account.
Which cards work? Paying online takes you to a bank's payment page. The city doesn't publish which cards it accepts, and Ask Playa hasn't verified whether U.S. or other foreign-issued cards work, so check the options it shows before you rely on it.
Card declined? Generate a pase de caja (payment slip) in the portal and take it to the Dirección de Ingresos. Ask at the window which payment methods it takes.
Option 2: Pay in Person
Go to the Predial window (ventanilla de prediales) at the Dirección de Ingresos. The city says your official receipt is issued right away when you pay at the Palacio Municipal cashier.
- Where
- Dirección de Ingresos, Palacio Municipal. Calle 10 between Avenidas 20 and 25, Colonia Centro.
- Hours
- Monday to Friday, 9 a.m. to 5 p.m. on business days. Check before you go around holidays.
- Predial information
- (984) 877 3050, ext. 10209. This line is for information only, not for payments.
- Bring
- Your clave catastral or a previous Predial receipt.
What Is a Clave Catastral?
A clave catastral is your property's cadastral number: its ID in the city's property and tax records. Look for it on:
- A previous Predial receipt.
- Your closing documents from the purchase.
- Cadastral paperwork for the property.
- Records from your notary.
Do I need a previous receipt?
No. The city asks for either a previous Predial receipt or the clave catastral. And don't mix the clave catastral up with your CURP, RFC, fideicomiso account number, utility account numbers or bank account number.
New Homeowner? Start Here
Just bought your property and don't have a Predial receipt? Go step by step:
- 1. Check your closing documents
- Look for the clave catastral or other cadastral references.
- 2. Ask your notary
- Ask for the cadastral information used for the purchase.
- 3. Contact Ingresos
- Tell the Dirección de Ingresos you just bought the property and need to find its Predial account. Ask how to check the balance and whether it's paid.
- 4. Check earlier years
- Don't assume nothing is owed just because the property changed hands. Compare your closing documents with the city's account.
- 5. Sort out any mismatch
- If the cadastral information is missing, wrong or doesn't match, ask whether you need a formal Catastro procedure.
Still in the previous owner's name?
Paying the bill doesn't by itself update who the city has on record as the owner. Ask the city or your notary what applies to your case. The same goes if your deed (escritura) hasn't been issued yet: ask what documents you can use.
What If I Can't Find My Clave Catastral?
Start with your notary and your purchase documents. If that doesn't solve it, the city's Dirección de Catastro (property records office) has formal procedures, such as the Constancia Catastral: a document showing the property's location, unit number, clave catastral and address.
Most homeowners don't need it just to pay Predial. In 2026 it took about 10 business days and cost MX$380.08, and it asks for documents such as your deed and a recent Predial payment. A cédula catastral is a different cadastral document.
Official Playa del Carmen link
- Dirección de Catastro
- Av. 20 Norte between Calles 8 and 10 Norte, Colonia Centro.
- Hours
- Monday to Friday, 9 a.m. to 5 p.m. Paperwork is accepted until 3 p.m.
- Information
- (984) 877 3050, ext. 10203.
How Much Is Predial?
There's no single amount. It depends on the property's cadastral value and classification, the city's rates, any unpaid balance, and any discounts or surcharges that apply. Ask Playa can't calculate it for you: check your account on the city's portal or at the Dirección de Ingresos.
What If I Owe Predial From Previous Years?
A property can have unpaid Predial and late-payment surcharges (recargos). Contact the city to check the account.
For example, from January 1 – February 28, 2026, the city cut eligible accumulated recargos:
- That program has expired. It reduced surcharges, not the tax itself.
- The city's "Maratón de Descuentos del Buen Fin 2026" (September 7 to November 30, 2026) offers discounts to people catching up on municipal debts. Its announcement doesn't say which Predial charges it covers, so ask the Dirección de Ingresos.
- Bought recently? Check your closing documents and get professional advice about who is responsible for any older debt.
Are There Discounts for Seniors or People With Disabilities?
In 2026 the city offered a separate 50% discount on paying Predial in advance for people with disabilities, retirees, pensioners and INAPAM cardholders. It ran from January 1 – June 30, 2026. It covered one home, which had to be the beneficiary's residence. The property's value had to be no more than 25,000 daily UMA.
That program has expired. Not every senior, foreign resident or INAPAM cardholder automatically qualifies, so check the current year's rules, and don't assume it can be combined with the early-payment discount.
How Do I Get Proof That I Paid?
Get your official Predial receipt and keep a digital copy (and a printed one if you like). Save:
- The official receipt and payment confirmation.
- The payment date and the tax year it covers.
- Your clave catastral.
- Any transaction or reference number.
Paid online but it still shows a balance?
Allow the city's 3 to 5 business days, then check your account. If it's still missing, take your proof of payment to the Dirección de Ingresos. Don't pay a second time before checking.
What Is a Certificación de No Adeudo?
The Certificación de No Adeudo de Impuesto Predial is a formal city certificate that no Predial is owed. It isn't the same as a payment receipt, and most homeowners don't need one every year. The city lists it for property transfers, bank loans and other formal procedures.
In 2026 it took about 5 to 7 business days from the application and cost MX$293.28. Check the city's page for the current fee and requirements.
Official Playa del Carmen link
Predial vs. Other Property Expenses
- Predial
- Municipal property tax.
- Fideicomiso fee
- The bank's fee for running your property trust, if you have one.
- HOA / condo fees
- Shared maintenance and services in your building or community.
- ISABI
- Tax paid on buying a property (Impuesto Sobre Adquisición de Bienes Inmuebles).
- CFE
- Electricity. See How do I pay my CFE bill?
- Aguakan
- Water and sewer. See How do I pay my Aguakan water bill?
Paying one doesn't pay the other
Paying Predial doesn't cover your fideicomiso fee, and paying the bank's trust fee doesn't cover your Predial.
How Do I Avoid Fake Predial Payment Websites?
Start from the official city website or the official links in this article. Before you enter any payment details:
- Check the web address is the city's own (playadelcarmen.gob.mx).
- Don't use links from unexpected messages.
- Don't assume the first search result is official.
- Check the property and balance are yours.
- Keep your payment confirmation.
Useful Spanish
- Quiero pagar mi predial.KYEH-roh pah-GAR mee preh-dee-AHLI want to pay my property tax.
- No tengo mi recibo anterior.noh TEHN-goh mee reh-SEE-boh ahn-teh-RYORI don't have my previous receipt.
- Necesito encontrar mi clave catastral.neh-seh-SEE-toh ehn-kohn-TRAR mee KLAH-beh kah-tahs-TRAHLI need to find my cadastral number.
- ¿Dónde puedo pagar el predial?DOHN-deh PWEH-doh pah-GAR ehl preh-dee-AHLWhere can I pay property tax?
- Acabo de comprar esta propiedad.ah-KAH-boh deh kohm-PRAR EHS-tah proh-pyeh-DAHDI just bought this property.
- ¿Cuánto debo de predial?KWAHN-toh DEH-boh deh preh-dee-AHLHow much property tax do I owe?
- ¿Hay algún descuento disponible?eye ahl-GOON dehs-KWEHN-toh dees-poh-NEE-blehIs there a discount available?
- ¿Me puede dar un recibo oficial?meh PWEH-deh dar oon reh-SEE-boh oh-fee-SYAHLCan you give me an official receipt?
- Ya pagué, pero no aparece en el sistema.yah pah-GEH, PEH-roh noh ah-pah-REH-seh ehn ehl sees-TEH-mahI already paid, but it isn't showing in the system.
- ¿Hay adeudos de años anteriores?eye ah-deh-OO-dohs deh AH-nyohs ahn-teh-RYOH-rehsAre there unpaid balances from previous years?
- ¿Qué documentos necesito?keh doh-koo-MEHN-tohs neh-seh-SEE-tohWhat documents do I need?
- ¿Dónde está la oficina de Catastro?DOHN-deh ehs-TAH lah oh-fee-SEE-nah deh kah-TAHS-trohWhere is the cadastral office?
Frequently Asked Questions
What do I need to pay Predial in Playa del Carmen?
The city asks for either your property's clave catastral (cadastral number) or a previous Predial receipt.
Where can I pay Predial?
Online through the city's official Trámites y Servicios portal, or in person at the Dirección de Ingresos in the Palacio Municipal (Calle 10 between Avenidas 20 and 25, Centro), Monday to Friday, 9 a.m. to 5 p.m.
How long does an online Predial payment take?
The city says an online payment can take 3 to 5 business days to process. Paying at the Palacio Municipal cashier gives you the official receipt right away.
Is there a discount for paying Predial early?
Playa del Carmen has offered early-payment discounts in January and February. In 2026 they were 25% (January 1–15), 15% (January 16–31) and 10% (February 1–28), for paying the full year at once. They change each year, so check the city's announcement for the current year.
I just bought my home. How do I find my clave catastral?
Check your closing documents, ask your notary, or ask the Dirección de Ingresos for help finding the property's Predial account. The Dirección de Catastro has formal procedures if the information is missing or wrong.
Does my fideicomiso fee include Predial?
Don't assume it does. Predial is a municipal property tax, and the fideicomiso fee is the bank's fee for running the trust. Paying one doesn't pay the other.
Which cards can I use to pay Predial online?
Paying online through the city's portal takes you to a bank's payment page. The city doesn't publish which cards that page accepts, and Ask Playa hasn't verified whether U.S. or other foreign-issued cards work, so check the options it shows before you rely on it. If your card is declined, generate a pase de caja (payment slip) in the portal and ask the Dirección de Ingresos which in-person payment methods it takes.
What is a Certificación de No Adeudo de Impuesto Predial?
A formal city certificate that no Predial is owed, used for things like property transfers and bank loans. Most homeowners don't need one every year.
Property Tax Information Disclaimer
This guide gives general information about paying property tax in Playa del Carmen. It isn't personal tax, legal or real estate advice.
Predial rates, discounts, eligibility, payment methods, office procedures and deadlines can change, and what you owe can depend on your property records and how you own the property.
Confirm current amounts and requirements with the City of Playa del Carmen. For property disputes, unpaid balances, or questions about a fideicomiso or a purchase, talk to a qualified professional.
Sources
- Playa del Carmen: Impuesto Predial procedure (requirements, office, hours, timing; updated Jan 29, 2026)
- Playa del Carmen: Trámites y Servicios portal (online Predial payment and pase de caja)
- Playa del Carmen: Cabildo approves the 2026 Predial discounts (Dec 9, 2025)
- Playa del Carmen: 2026 Predial discount reminder (Jan 2, 2026)
- Playa del Carmen: Start of the 2025 Predial discounts (Jan 2, 2025)
- Playa del Carmen: Maratón de Descuentos del Buen Fin 2026 (Sept 4, 2026)
- Playa del Carmen: Constancia Catastral (updated Aug 6, 2026)
- Playa del Carmen: Certificación de No Adeudo de Impuesto Predial (updated Jan 29, 2026)
- Quintana Roo Congress: Playa del Carmen Revenue Law for 2026 (Ley de Ingresos)
- Playa del Carmen: Municipal Treasury procedures
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